Terms of delivery

Sales Termes and Conditions

Delivery charges

All orders confirmed by the Union Vinicole de Cully will be delivered to the address indicated on the order. 

  • Up to 6 bottles : 10 francs delivery fee
  • Up to 12 bottles : 18 francs delivery fee
  • Up to 18 bottles : 26 francs delivery fee
  • Up to 24 bottles : 34 francs delivery fee
  • Up to 30 bottles : 42 francs delivery fee
  • Up to 36 bottles : 50 francs delivery fee 

Free delivery from CHF 300.00 purchase

Wines taken from the cellar, 3% discount

Schedule for the collection of your order: Monday-Friday 7h30-12h00 / 13h30-17h00. Saturday 9am-12pm

Verification of the goods

The customer must check the quantity and the good condition of the goods upon delivery.

If you notice that the goods are missing or damaged, you must report it and file a complaint with the carrier and inform the Union Vinicole de Cully within 3 working days after delivery. The Union Vinicole de Cully will then replace the missing or damaged goods with identical ones.

The anomalies noticed later, a taste of cork for example, must be announced in writing or by telephone. The incriminated wines will be brought back in the measure of the possible for an analysis.

Returns

You can return goods that are not to your liking within 3 working days of receiving the order.

The Union Vinicole de Cully only accepts the return of goods in good condition and in their original packaging accompanied by the invoice.

When the returns were made in the prescribed way, the Union Vinicole de Cully refunds the price of the returned goods within a maximum of 30 days as from the date of reception of the returned goods. The carriage costs are with your load.

If you have a problem with one of your orders, please contact us.