General terms and conditions of sale

Application of the General Conditions of Sale

All the orders placed via the Internet site of the Union Vinicole de Cully are governed by the present general conditions of sale, which will apply to the exclusion of all other conditions. By placing an order you recognize to have read, understood and accepted, without any reserve, the present general conditions of sale.

The Union Vinicole de Cully reserves the right to modify at any time the present conditions by publishing a new version on its site. Each order placed after the publication by the Union Vinicole de Cully of the new version of its general conditions of sale is worth as acceptance of the latter.

Orders

By placing an order on this site, you agree to purchase the products you have selected in accordance with these terms and conditions of sale.

The photos displayed on the site of the Union Vinicole de Cully are not contractual. Vintages according to availability.

The Union Vinicole de Cully offers its products for sale on the present site within the limits of available stocks.

Acknowledgement of order

The orders that you place on the present site do not constitute a binding contract as long as they have not been confirmed by the Union Vinicole de Cully.

The sale is concluded once the customer has validated his shopping cart and a confirmation has been sent to him by email. The customer can complete or cancel his order until it is processed by our secretariat.

The data recorded by the Union Vinicole de Cully constitute an irrefutable proof of the order or the transaction. The data recorded by the system of payment constitute an irrefutable proof of the financial transactions.

Prices

The prices are expressed in Swiss francs, VAT included.

The prices payable for the goods you order are those shown on this site on the date of the order, including VAT, but excluding delivery costs.

The delivery costs are charged as indicated under the paragraph “delivery costs”.

The Union Vinicole de Cully reserves the right to modify its prices and delivery charges at any time and to cancel a contract which presents errors of wording, printing or calculation.

Delivery

All orders confirmed by the Union Vinicole de Cully will be delivered to the address indicated on the order. up to 6 bottles: CHF 10.00 delivery charge up to 12 bottles: CHF 18.00 delivery charge up to 18 bottles: CHF 26.00 delivery charge up to 24 bottles: CHF 34.00 delivery charge up to 30 bottles: CHF 42.00 delivery charge up to 36 bottles: CHF 50.00 delivery charge

All orders confirmed by the Union Vinicole de Cully will be delivered to the address indicated on the order. The Union Vinicole de Cully does its best to ensure a delivery in the 5 to 15 working days which follow the reception of the payment.

The deliveries can be carried out only in Switzerland.

For deliveries abroad, please contact us by email at info@uvc.ch (contact languages: French, German or English).

A delay in delivery does not constitute a reason to cancel the order and does not give rise to any compensation. If this delay should exceed 30 working days, the Union Vinicole de Cully commits itself to keep you informed. The Union Vinicole de Cully makes every effort to guarantee the shortest delivery time.

Delivery costs

All orders confirmed by the Union Vinicole de Cully will be delivered to the address indicated on the order. 

  • Up to 6 bottles : 10 francs delivery fee
  • Up to 12 bottles : 18 francs delivery fee
  • Up to 18 bottles : 26 francs delivery fee
  • Up to 24 bottles : 34 francs delivery fee
  • Up to 30 bottles : 42 francs delivery fee
  • Up to 36 bottles : 50 francs delivery fee

Free delivery from CHF 300.00 purchase

Wines taken from the cellar, 3% discount

Schedule for the collection of your order: Monday-Friday 7h30-12h00 / 13h30-17h00. Saturday 9am-12pm

Verification of the merchandise

The customer must check the quantity and the good condition of the goods upon delivery.

If you notice that the goods are missing or damaged, you must report it and file a complaint with the carrier and inform the Union Vinicole de Cully within 3 working days after delivery. The Union Vinicole de Cully will then replace the missing or damaged goods with identical ones.

The anomalies noticed later, a taste of cork for example, must be announced in writing or by telephone. The incriminated wines will be brought back in the measure of the possible for an analysis.

Returns

You can return goods that are not to your liking within 3 working days of receiving the order.

The Union Vinicole de Cully only accepts the return of goods in good condition and in their original packaging accompanied by the invoice.

When the returns were made in the prescribed way, the Union Vinicole de Cully refunds the price of the returned goods within a maximum of 30 days as from the date of reception of the returned goods. The shipping costs are at your charge.

Payment

The payments are made on invoice or by the various means of payment proposed on our Internet site, the goods are dispatched after reception of the payment.

After sales service

En cas de problème ou de question concernant la livraison, la qualité ou autre veuillez contacter l’Union Vinicole de Cully par courrier, par email ou téléphone au 021 799 12 96.

Limitation of the responsibility

The photos and texts illustrating and describing the products which appear on the present site are not contractual and only for information purposes. The Union Vinicole de Cully does not assume any responsibility in case of errors or omissions in the photos or texts appearing on the present site.

Without limiting the scope of the present general conditions of sale, no demand whatever it is aiming at delivered products, the non-delivery of products or other cannot exceed the amount of the purchase price of the products which gave place to a demand of damages.

Force majeure

The Union Vinicole of Cully will do its utmost to fulfill its obligations but can not be held responsible for delays or non delivery due to circumstances beyond its control, such as strikes, wars, natural disasters or other factors that prevent the production, transportation or delivery of products.

In case of delay, the Union Vinicole of Cully will fulfill its obligations as soon as possible and keeps the right to distribute the remaining products in stock among its customers in a fair way.

Prohibition of sale to minors

In accordance with the law, the sale of alcohol to minors is subject to various restrictions. By validating his order, the customer certifies to be at least 18 years old, so that this regulation and the legal provisions can be respected.

Privacy protection

The Union Vinicole of Cully agrees to respect your right to privacy. This undertakes not to disclose your personal data to third parties. However, you consent to your data being kept by the Union Vinicole of Cully.

Applicable law and place of jurisdiction

Swiss substantive law is applicable to these terms and conditions.

All disputes are exclusively subject to Swiss law. The place of jurisdiction is Lausanne.

If you have a problem with one of your orders, please contact us.